Shipping


We are Canadian - No Customes Clearance and Duty Charges
Our products are shipped from Montreal. You will have no duties or customs clearance issues. All our prices are in Canadian Dollars.

We ship within Canada only. We currently do not ship to areas outside of Canada.

Discreet Packaging
Our products are shipped in discrete packaging (plain package) for your privacy.

Order Processing Time
We pride ourselves on offering quality service and products. Generally, our packages are processed and shipped within 1- 5 business days regardless of whether you select Standard, Expedited or Xpress Post. Please note that if we have an item out of stock in the warehouse delivery times listed on this page may be longer. Other reasons for a time delay may also apply.

DELIVERY OPTION

 

Shipping Within Canada Only
Free Expedited Shipping Over $100.00

.

 

Per Shipment

For Each Additional Item

Orders over $100
Free Expedited Shipping
 
     
Standard Shipping - Usually 1 to 5 business days once shipped $7.95 + $2.00
 

Xpresspost Canada Post - Usually 1 to 2 business days once shipped

$10.00 + $7.95

+ $2.00

 
Overnight Delivery
$35.00 + $7.95
+ $2.00
Orders over $100
Free Expedited Shipping
 
 

Standard Shipping.
Regular shipping rates are $7.95 for the first item and $2.00 for each additional item. If you do choose the standard shipping option, you should receive your package within 3-5 business days depending on your area of residence.

For customers who do not receive mail on a daily basis, we may notify you regarding an additional shipping fee of between $5 - $20. This occurs mostly when your postal code has the number "0" in it. Unfortunately Canada Post does charge additional fees for deliveries to these areas. We will email you promtly if your order applies to these extra shipping charges.

Xpress Post.
If your order is under $100.00, Xpress Post is Standard Shipping Charge plus $10.00. If your order is above $100.00, Xpress Post is $10.00. Look for the "Send Xpress Post" option at checkout under Special Options. Please note, if you are considered out of area or the size of your package is considered "oversize" according to Canada Post, your package will be automatically shipped via free Canada Post Expedited shipping.
Please note the general processing time of 1- 5 business days still applies, more details above under the heading Order Processing Time.

Overnight Delivery/Priority Courier (only available if option is available at checkout).
If your order total is above $100.00 then Overnight Delivery is only $35.00 per shipment. If your order is under $100.00, Overnight Delivery is $7.95 for the first item and $2.00 for each additional item with the added Overnight Shipping charge of $35.00 to your total order. Look for the "Send Overnight" option at checkout under Special Options. Please note our general processing time of 1-5 days still applies to the overnight option.

Generally, our packages are shipped and processed within 1-5 business days. Overnight packages are shipped via UPS or Canada Post Priority Courier.  There are no deliveries on weekends and holidays.

Please note, depending on area of residence, your package will take 1 to 2 business days for arrival once processed. In addition, if you gave a P.O box or are considered "out of area" according to UPS or Canada Post, your order will automatically be shipped via the Postal Service. The overnight charge on your invoice will be credited. For customers who do not receive mail on a daily basis, we may notify you regarding an additional shipping fee of between $5 - $20. This occurs mostly when your postal code has the number "0" in it. Unfortunately Canada Post does charge additional fees for deliveries to these areas. We will email you promply if your order applies to these extra shipping charges.

Bad weather and product availability may cause a delay in the arrival of the package. Orders placed before 7:30 am (EST) Monday to Friday will be processed the same day. Any order placed after 7:30 am (EST) will be processed the next business day. Please note that if we have an item out of stock in the warehouse delivery times listed on this page will be longer. Other reasons for a time delay may also apply.

Please call us at 1-888-72-VIDEOor e-mail us if you have any questions.

We thank you for your business.

 

VideoCanada.com
(not open to public)
340 Dorval Ave #53016
Dorval Quebec
Canada H9S-5W4

Our office hours are Monday to Friday 10:00 am to 5:00 pm (EST).

We ship within Canada only. We currently do not ship to areas outside of Canada.